The US Department of Education launched a new website that will serve as one spot information point for students and borrowers.
The new StudentAid.gov will have complete information about available types of student aid, the repayment plan, complete loan counseling, and the Free Application for Federal Student Aid form.
It consolidates the StudentLoans.gov, fsaid.ed.gov, and nslds.ed.gov to improve customer experience and is an important step in direction of Next Gen FSA transformation.
“Federal Student Aid’s customers visit our websites more than 120 million times each year,” said Secretary Betsy DeVos.
“By centralizing the information they need on one website, providing one singular phone number to call, and continually improving our mobile app, we can better serve students and cut down on the confusion of navigating the federal student aid process.”
The Education Department has also updated myStudentAid mobile app and released a phone number, 1-800-4-FED-AID that includes a new interactive voice response function to direct customers to the appropriate place, eliminating confusion and frustration for borrowers.